1. Our Commitment To Personal Data.
The protection of personal data should be your right.
It is our responsibility to do everything we can to protect your data.
Data should ONLY be collected when it is required to provide a certain product or service.
We will NEVER sell, share or disclose your personal data without your permission unless it is requested by warrant by law enforcement agencies.
2. Legislation We Abide By.
clarkeskoi.co.uk follows the guidelines and legislation of the following bodies
We follow the guidelines of the Information Commissioners Office the UK's official data protection body.
All the regulators above impose strict practices when it comes to the processing and storing of your personal data. If you are not from the UK the chances are we will meet the data regulations in your country too. If you wish to check on any aspect of your data protection rights you think may not be covered you can contact us using the contact form on this site.
3. Data Retention.
clarkeskoi.co.uk will not collect any data that can identify you as a person while you use this site. Please read on to see what data this site does collect
3.1 Account Information Data
Registration processes are not used on this site so no personally identifiable data about you will be collected for account purposes.
3.2 Client Mailing List
clarkeskoi.co.uk does not currently run mailing lists of any kind from this site.
3.3 Browser Tracking Information
What: What site you came from to get to our site, what link you clicked, what browser you use, what operating system you use, your geographical location, your IP address.
Why: Like a lot of websites we may use Google Analytics and other tracking software to track user interaction with our website. This helps us find out things like how many people visit our site, how they navigate around our site, the pages that are most visited. This data is stored on our website to provide us with traffic analysis. It helps us improve our site and our services. This information does not directly identify you as a person it is just behavioural data. Google may also record your IP address which could be used to identify you, however, they do not give clarkeskoi.co.uk access to that information.
How Long: This data is normally purged every 3 years. It is not personally identifying data so there is no way we can remove data about your visits as we do not know what part of the data is attributed to you.
Where: Basic tracking information is stored on our web hosting account with 3001web.com please see third-party providers. Our web host encrypts data during transfer and employs the latest in server security. This data, however, does not personally identify you and is not classed as sensitive personal data.
Any Google based tracking is stored by Google on their servers. While this data may be used to track you Google do not give us access to that kind of information. See third-party providers.
3.4 Email Contact
What: Your email address, your name, your contact telephone number, the text of your enquiry.
Why: We store these details so that we can contact you regarding any message you have sent to us from this site. The contact form on this site simply sends the message to our private business email address. Your data is NOT stored on the website.
How Long: Your emails will be stored for a minimum of three years in accordance with UK law.
Where: The emails sent from our site are stored securely within our business email account hosted by Google. See third-party providers.
4. Where We Store Your Data
The emails sent from our site are stored securely within our business email account hosted by Google. See third-party providers.
5. Third Party Providers And Data Processors
Some of the services we use may process, store or have access to your data to help us run our service to you. We have no control over their processing or data storage however they are all reputable and data protection focussed companies that have been vetted by us. The companies we use are as follows;
6. How We Protect Your Data
Data is encrypted when sent between your devices and our website using 256bit encryption provided by SSL certificates issued for our own site.
Our web hosts servers have regular security checks and hardening performed on them by their server administration team.
Our web hosts servers contain (among others) the following security protocols;
cPHulk brute force protection to protect against brute force attacks
PHP open_basedir Protection
CageFS is enabled This provides filesystem-level protections for our site.
Apache Symlink Protection: CloudLinux protections are in effect ensuring each hosting account is caged and totally separate from other accounts on our cloud.
CSF firewall is installed, and LFD is running.
System kernels are updated instantly as released.
The MySQL port is blocked by the firewall, effectively allowing only local connections.
Password strength requirements are strong at both server level and admin areas for our site.
Outbound SMTP connections are restricted.
Php versions upgraded regularly as soon as they are stable.
Our site is monitored by 3001web for out of date or no longer supported plugins, themes and core code. Any outdated plugins or theme are updated immediately.
7. Data Breaches
We will report any unlawful data breach where we believe there is a threat to the personal data of our clients. This will be reported to the ICO in the UK. The report will be submitted within 72 hours if we can establish that personal data was accessed or stolen. In the event that personal data was accessed and in accordance with the GDPR rules we may also inform the data subject (you).
You, of course, may, at any time, prevent the setting of cookies through our website by means of corresponding settings of your Internet browser, and deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programmes. This is possible in all popular Internet browsers. If you deactivate the setting of cookies in your browser, not all functions of our website may be entirely usable.
9. Lawful Basis For The Processing Of Your Data
We need to process your name and email address within our business email accounts to reply to any messages sent to us by email. Other than this we do not process any of your personal data.
10. Changes to this policy