Privacy Policy

1. Our Commitment To Personal Data.

The protection of personal data should be your right.
It is our responsibility to do everything we can to protect your data.
Data should ONLY be collected when it is required to provide a certain product or service.
We will NEVER sell, share or disclose your personal data without your permission unless it is requested by warrant by law enforcement agencies.

2. Legislation We Abide By.

clarkeskoi.co.uk follows the guidelines and legislation of the following bodies

The UK Data Protection Act 2018
The EU General Data Protection Regulation (GDPR) 2018

We follow the guidelines of the Information Commissioners Office the UK's official data protection body.

All the regulators above impose strict practices when it comes to the processing and storing of your personal data. If you are not from the UK the chances are we will meet the data regulations in your country too. If you wish to check on any aspect of your data protection rights you think may not be covered you can contact us using the contact form on this site.

3. Data Retention.

clarkeskoi.co.uk will not collect any data that can identify you as a person while you use this site. Please read on to see what data this site does collect

3.1 Account Information Data

Registration processes are not used on this site so no personally identifiable data about you will be collected for account purposes.

3.2 Client Mailing List

clarkeskoi.co.uk does not currently run mailing lists of any kind from this site.

3.3 Browser Tracking Information

What: What site you came from to get to our site, what link you clicked, what browser you use, what operating system you use, your geographical location, your IP address.

Why: Like a lot of websites we may use Google Analytics and other tracking software to track user interaction with our website. This helps us find out things like how many people visit our site, how they navigate around our site, the pages that are most visited. This data is stored on our website to provide us with traffic analysis. It helps us improve our site and our services. This information does not directly identify you as a person it is just behavioural data. Google may also record your IP address which could be used to identify you, however, they do not give clarkeskoi.co.uk  access to that information.

Google also uses cookies you can find details on that in the developer section of their site. Google is a third party service provider see section 5.

How Long: This data is normally purged every 3 years. It is not personally identifying data so there is no way we can remove data about your visits as we do not know what part of the data is attributed to you.

Where: Basic tracking information is stored on our web hosting account with 3001web.com please see third-party providers. Our web host encrypts data during transfer and employs the latest in server security. This data, however, does not personally identify you and is not classed as sensitive personal data.

Any Google based tracking is stored by Google on their servers. While this data may be used to track you Google do not give us access to that kind of information. See third-party providers.

3.4 Email Contact

What: Your email address, your name, your contact telephone number, the text of your enquiry.

Why: We store these details so that we can contact you regarding any message you have sent to us from this site. The contact form on this site simply sends the message to our private business email address. Your data is NOT stored on the website.

How Long: Your emails will be stored for a minimum of three years in accordance with UK law.

Where: The emails sent from our site are stored securely within our business email account hosted by Google. See third-party providers.

4. Where We Store Your Data

The emails sent from our site are stored securely within our business email account hosted by Google. See third-party providers.

5. Third Party Providers And Data Processors

Some of the services we use may process, store or have access to your data to help us run our service to you. We have no control over their processing or data storage however they are all reputable and data protection focussed companies that have been vetted by us. The companies we use are as follows;

Google See Privacy Policy
3001 Web our web host See Privacy Policy

6. How We Protect Your Data

Data is encrypted when sent between your devices and our website using 256bit encryption provided by SSL certificates issued for our own site.
Our web hosts servers have regular security checks and hardening performed on them by their server administration team.
Our web hosts servers contain (among others) the following security protocols;
cPHulk brute force protection to protect against brute force attacks
Mod Security
PHP open_basedir Protection
CageFS is enabled This provides filesystem-level protections for our site.
Apache Symlink Protection: CloudLinux protections are in effect ensuring each hosting account is caged and totally separate from other accounts on our cloud.
CSF firewall is installed, and LFD is running.
System kernels are updated instantly as released.
The MySQL port is blocked by the firewall, effectively allowing only local connections.
Password strength requirements are strong at both server level and admin areas for our site.
Outbound SMTP connections are restricted.
Php versions upgraded regularly as soon as they are stable.
Our site is monitored by 3001web for out of date or no longer supported plugins, themes and core code. Any outdated plugins or theme are updated immediately.

7. Data Breaches

We will report any unlawful data breach where we believe there is a threat to the personal data of our clients. This will be reported to the ICO in the UK. The report will be submitted within 72 hours if we can establish that personal data was accessed or stolen. In the event that personal data was accessed and in accordance with the GDPR rules we may also inform the data subject (you).

8. Cookies

The website of clarkeskoi.co.uk uses cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate your browser from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified using the unique cookie ID.

Through the use of cookies, clarkeskoi.co.uk can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimised, with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilise our website. The website user that uses cookies e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system.

You, of course, may, at any time, prevent the setting of cookies through our website by means of corresponding settings of your Internet browser, and deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programmes. This is possible in all popular Internet browsers. If you deactivate the setting of cookies in your browser, not all functions of our website may be entirely usable.

9. Lawful Basis For The Processing Of Your Data

We need to process your name and email address within our business email accounts to reply to any messages sent to us by email. Other than this we do not process any of your personal data.

10. Changes to this policy

This privacy policy was created by clarkeskoi.co.uk on 14th April 2018. We may change this policy at any time,  it is your responsibility to check this privacy policy regularly for changes.